Automatically translated from Basque, translation may contain errors. More information here. Elhuyarren itzultzaile automatikoaren logoa

Emergencies: long waits but good care

  • Because emergencies are saturated, there are waiting for about four hours in “low emergency” situations.
"Luze egon naiz esperoan, baina arreta ona eman didate. Asko gustatu zait nola azaltzen dituen gauzak", esan dio lagunari.

03 November 2023 - 09:09

Two young people enter the emergency room of the Hospital de Navarra, it's five in the afternoon and it's Thursday. One of the young people approaches the reception and reveals his discomfort: “I have received pain in my arm and have been asked for an X-ray.” The receptionist gives you a role and says with a nice voice that you have to wait for your number to appear on the screen.

Di-da goes through the previous consultation. In it you see what you have, who you should attend and how serious you are. After a few questions, when your number appears on the screen, the traumatologist tells you to see it. “How long is there?” he asks with one hand holding his arm. “Take it quiet, you have a lot of time. Today there are more people than normal,” he said.

He leaves the office and enters another waiting room. The room is full of people, most of them with their head bent. Although many are alone, others go with a friend. “One person per patient,” a poster says. However, there are some who have gone with more people.

The young man beaten in his arm has pain, but he has a good face. Around them you see faces of disappointment from people who have been waiting for a long time. Marta, invented name, has been waiting three hours. In her work she fades and almost loses knowledge. “I think I’m getting worse here waiting,” he says.

The waiting room is still full and even though people are moving, it seems that the numbers on the screen don't change. Suddenly you hear a violent sound and you change a number on the screen. Every time sound sounds, people's gaze goes quickly to the screen.

In one corner of the waiting room there is one person who falls asleep and in another there is someone who works constantly with the computer. Listen to the sound of the screen, take the computer running and enter the query.

It has been about four and a half hours since the entry of the two young people. Next to him is another young man. He's been waiting for four hours. All afternoon she's been alone, but her mother just arrived.

Disappointment

It's been three hours since a young man enters his arm with pain. They've cared for a lot of people who've come before, but the order depends on gravity. “I’m desperate.”

In the waiting room you see faces getting harder and harder. “I can’t do it anymore, when is my turn?” you hear it from time to time. Others are starting to get up and eating the potato bags of the machines in it. There are also people who eat snacks. Meanwhile, screen numbers just change.

It has been about four and a half hours since the entry of the two young people. Next to him is another young man. He's been waiting for four hours. All afternoon she's been alone, but her mother has just arrived: “I know you didn’t want me to come, but if you’re with an equal adult, you’re more aware.”

The sound has been heard again and young people enter the consultation. “Hello! How are you? I'm sorry because you've been waiting a lot," the doctor says with a soft voice. Thank you for your patience: “It’s not easy to wait a long time when you’re wrong. In addition, if it is not serious, adults have priority”. Then they start talking suddenly and soon send him to X-ray. “Once the X-ray is done, go back to the appointment,” she says.

It's been about 15 minutes since he left the office, he got radiographed and went back to the doctor. “I didn’t expect it to be so fast,” says the young man. “In order for the processes not to allocate everything we do it continuously,” the doctor said. To complete his arm, he gives him all the explanations and sends him home.

The young man is happy and clear. “I’ve been waiting for a long time, but I’ve been paid good attention. I really liked how she explains things,” she tells her friend. They take things and go home.


You are interested in the channel: Osasuna
Osakidetza launches Primary Care Services for Trans People
The aim is to update the healthcare protocol for trans people in the Basque Country.It will be based on a network formed by the Primary Care Team (LMAT), the new Primary Care Service for trans people (tLMAZ) and professionals from the Gender Identity Unit (UTI) at the University... [+]

Data contradictions in Osakidetza: waiting lists down, citizens’ complaints up?
The Government has ensured that the waiting lists have been reduced to less than two months in the last quarter. The Ombudsman of the Basque Country, Manu Lezertua, highlighted another fact in his annual report on citizen complaints: Osakidetza’s complaints have increased by... [+]

2025-04-01 | Elhuyar
Antidepressant prescription increases due to pandemic
A study analyzing the use of antidepressants concludes that the COVID-19 pandemic in the Basque Country increased the incidence of depressive symptoms. The study also highlights the importance of addressing the mental health of the population along with physical problems, as... [+]

Bidasoako haur eta gazteen psikiatriako kontsultaren itxierak haserrea piztu du

Pazienteek Donostiara joan behar dute arreta jasotzeko. Osasun Bidasoa plataforma herritarrak salatu du itxierak “are gehiago hondatuko” duela eskualdeko osasun publikoa.


Jaurlaritzaren proposamenak Lehen Mailako Arreta “are gehiago prekarizatzea” ekarriko lukeela adierazi du Espainiako Osasun Ministerioak

EAEn BAMEa (famili medikuen formazioa) lau urtetik hiru urtetara jaistea eskatu du Jaurlaritzak. Osakidetzaren "larritasunaren" erantzukizuna Ministerioari bota dio Jaurlaritzako Osasun sailburu Alberto Martinezek: "Ez digute egiten uzten, eta haiek ez dute ezer... [+]


Samariar baltsamoa

Sare sozialen kontra hitz egitea ondo dago, beno, nire inguruan ondo ikusia bezala dago sare sozialek dakartzaten kalteez eta txarkeriez aritzea; progre gelditzen da bat horrela jardunda, baina gaur alde hitz egin nahi dut. Ez ni optimista digitala nauzuelako, baizik eta sare... [+]


2025-03-21 | Elhuyar
Autismoak: normaltasuna zabaltzeko aukera bat

Berrogei urte dira Euskal Herrian autismoaren inguruko lehen azterketak eta zerbitzuak hasi zirela. Urte hauetan asko aldatu da autismoaz dakiguna. Uste baino heterogeneoagoa da. Uste baino ohikoagoa. Normalagoa.


AINTZANE CUADRA MARIGORTA
“Endometriosia gizonek pairatuko bazenukete oso bestelako egoera batean egongo ginateke”

Endometriosiaren Nazioarteko Eguna izan zen, martxoak 14a. AINTZANE CUADRA MARIGORTAri (Amurrio, 1995) gaixotasun hori diagnostikatu zioten urtarrilean, lehen sintomak duela lau urte nabaritzen hasi zen arren. Gaitz horri ikusgarritasuna ematearen beharraz mintzatu da. 


Sistema psikiatrikoak sexualitatean daukan eraginaz zenbait gako

La bajona kolektibo kide Heiko Elbirak salatu du psikiatriak zisheteroarautik aldentzen diren erotikak kontrolatu nahi dituela.


Gurutzetako Ospitaleko Larrialdiak “kolapsoaren ertzean” daudela salatu du ESK sindikatuak

Barakaldoko ospitaleko larrialdi zerbitzuan sufritzen ari diren "saturazioa larria" dela ohartarazi du sindikatuak. Pazienteak korridoreetan artatu dituztela eta krisia kudeatzeko "behar adina langile" ez dagoela salatu du. Errealitate horren aurrean... [+]


Nafarroako Medikuen Sindikatuak hilabete iraungo duen greba hasi du

Astelehenean abiatu da sindikatuak deitutako greba eta apirilaren 6 arte luzatuko da. Lan-gainkarga salatu eta baldintzak hobetzeko eskatu dute, baita mediku egoiliarrei karrera profesionala aitortzea ere.


EAEko Osasun Saila mediku euskaldun bila

Alberto Martinez Eusko Jaurlaritzako Osasun sailburuak argi dio: ez ditu mediku euskaldunak aurkitzen, eta euskarazko osasun arreta ezin da bermatu mediku egoiliar (formazioan dauden espezialista) gehienak kanpotarrak direlako. Mediku euskaldunak bilatzea perretxikotan joatea... [+]


Eguneraketa berriak daude