They once explained to me that the word spam means a very poor quality sausage that was made in the Anglo-Saxon villages of surplus pigs. The word may be known because it has a folder in the email that receives messages you don't want. This term was the first example I met to compare services and practices that are harmful to quality of life in digital environments with the chatter. I've worked a lot with people who are in a digital divide and, broadening the idea of spam, I can say that "malignant digitalisation" is part of their lives: email is filled with ads that can't tell what's important, app notifications compel them to look at all times, advertising invades that they don't know how to close their pop-ups screens... They are linked to a dynamic that affects their attention and forces.
A law was published in 2022: banning unauthorized commercial calls, spam calls. When we heard the news, we all imagined a world in which we would never again face the threat of commercial or fraudulent calls. But that has not been the case, even though the law is there, we citizens have to denounce calls to protect our rights. Aware of this problem, the Spanish Data Protection Agency has launched a complaint questionnaire, but it is the companies that we can report that have already approved a code of conduct, one hundred. What do you do with companies that are not there or that are swindling? The process gets complicated, we often don't know what they are, the only data we have to oppose them is a phone number. The issue is really complex and education is needed to empower vulnerable people, but it would not be wrong for those who fill the mouth of the need for innovation to seek more creative solutions to put limits on “digitalisation scrap”.